Privacy Policy

At Beyond Carbon ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, and use our services.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Data: This may include your name, email address, phone number, and any other information you voluntarily provide when you contact us.

  • Usage Data: This includes information on how you access and use our website, such as your IP address, browser type, pages visited, time spent on those pages, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To provide, operate, and maintain our website and services.

  • To communicate with you, including sending newsletters, promotions, and updates (with your consent).

  • To monitor and analyse usage of our website to improve its functionality and performance.

  • To comply with legal obligations or resolve disputes.

3. Legal Basis for Processing Personal Data (for Users in the UK)

We rely on the following legal bases to process your personal data:

  • Consent: When you provide us with your personal data, you consent to its processing as outlined in this privacy policy.

  • Contractual Necessity: We process your data as necessary to fulfil a contract with you or take steps prior to entering into a contract (e.g., providing services you request).

  • Legal Obligation: We may process your data if required to comply with legal obligations.

  • Legitimate Interests: We process data for legitimate interests, such as improving our website's functionality, provided that these interests are not overridden by your rights and freedoms.

4. Sharing Your Information

We may share your personal data with the following parties:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website or services (e.g., hosting providers, email delivery services). These third parties are obligated to protect your personal data and are not allowed to use it for their own purposes.

  • Legal Requirements: We may disclose your personal data if required by law or to protect the rights, property, or safety of Beyond Carbon, our users, or others.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Security of Your Information

We take reasonable measures to protect your personal data from unauthorised access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Rights Under the GDPR

As a user in the UK, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.

  • Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.

  • Right to Restriction: You can request the restriction of processing of your personal data.

  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

  • Right to Withdraw Consent: If you have given us consent to process your personal data, you have the right to withdraw it at any time.

If you wish to exercise any of these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.